Privacy Policy:
We are committed to protecting your privacy. We collect personal information when you use our services or contact us, such as email, phone number, job locations or specific details about your project, and is never shared.
Terms of Service:
By using our services, you agree to these terms. Payment is due upon completion of services unless otherwise agreed upon. You may cancel services up to 48 hours before the scheduled date. We retain ownership of all intellectual property created during the provision of services unless otherwise agreed upon.
Copyright Policy:
All content created by The Super Company LLC or Luke Lindgren Creative is protected by copyright law. We retain ownership of all content unless otherwise agreed in writing. Clients are granted a non-exclusive, non-transferable license for agreed-upon use. Any additional use requires written permission.
Refund and Cancellation Policy:
We strive for your satisfaction. If you are not satisfied with our services, please contact us within 30 days of delivery for a refund. To request a refund, please contact us with your invoice number and reason for the refund request.
Safety and Compliance:
We prioritize safety and compliance in all aspects of our operations. Our drone services adhere to all relevant FAA and local laws, regulations, and best practices to ensure the safety of our clients, employees, and the public.
Insurance and Liability:
We maintain general liability insurance with coverage of $1 million per occurrence and $2 million aggregate. This insurance protects our clients, employees, and the public in the event of any unforeseen incidents. Our insurance coverage has limitations and exclusions. Please refer to your contract or contact us for more information.
Contractual Agreements:
By engaging our services, you agree to the following terms: The scope of work will be outlined in a written agreement signed by both parties. This agreement will detail the services to be provided, timelines, deliverables, and payment terms. Either party may terminate the agreement with written notice. In the event of termination, the client is responsible for payment for services rendered up to the termination date.
